Privacy Policy for OneClick Training

Who we are

Our website address is: https://oneclick.training. We are OneClick Training. A UK Based company operating from Lancashire.

What personal data we collect and why we collect it

Comments

When visitors and students (members) leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you will automatically opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

See below (Your email address). For the record, we do not share your data with anyone other than our payment processor Stripe.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

You may contact us at any time by opening a support ticket under the your account link on our website. Alternatively, you may email us directly.

Additional information

How we protect your data

We have several setups in place on our website to protect your data.

Firstly, all pages are viewed in https (ssl) which is a secure socket layer. This provides strong encryption between your client (web browser) and any data sent to our website (server) and vice versa. You should always ensure the green padlock is showing in your address bar for any pages where you enter personal data. If this is not the case, please report this directly to us via email.

Secondly, we use loginizer which is a software enabling us to detect if someone is trying to login by bruteforcing your account details. We will be notified of this and should any breach occur, we will let you know within 24 hours. We recommend that you use a completely new and different password for OneClick Training than any other website, just so you know your password is unique for your account.

Thirdly, we have hardware firewalls in place to ensure our server and website doesn’t get continuous and repeat logins or attempts of DDOS. However, nothing is fool proof. In such an event of an attack, we will be notified instantly and we have full manual control over our servers both remotely and physically at the datacentre. If any attack(s) occur, you will be notified via email within 48 hours, once it has been logged.

Your credit and/or debit card details are not stored on our servers or website databases. Your card details are securely processed by Stripe and all details are held on Stripe’s servers. The only data we hold is what id described above (name/address/email/bio/profile picture) and we hold invoice data to liaise with Stripe (match up payments/invoices)

What data breach procedures we have in place

See above for what procedures we have in place for any breaches.

What third parties we receive data from

We receive data from Stripe. This is our Payment Processor. This is all done securely through SSL (https), all communication between our servers and Stripe’s servers is done securely with encryption.

What automated decision making and/or profiling we do with user data

We do not use your data for automated decision making or profiling, however any comments you make on any lectures, posts, articles or forums may be subject to spam automation (just to ensure you are not spamming our website).

Industry regulatory disclosure requirements

None.

Your Email Address

Your email address is used to login to our website and is placed on our marketing list(s). Our marketing lists are exclusively for our marketing only. We do not sell nor share your data with any other company and you are free to unsubscribe to our marketing list at any time. We will use your email address to notify you of important information around our website such as payment processing, notifications of account upgrades/downgrades, breaches of privacy and comment notifications.

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We do not share your personal details with anyone.